Frequently Asked Questions

Top Pricing & Billing FAQs
What does a ‘contact’ mean? A contact is a unique email address uploaded into Firecart by you or captured through various landing pages. While calc...
Fri, 30 Oct, 2015 at 12:50 PM
What is considered as an upgrade & downgrade on the Firecart platform
We follow a simple principle when it comes to upgrades and downgrades.  Upgrades apply instantly & downgrades apply at the end of the month for the r...
Thu, 29 Oct, 2015 at 12:00 PM
How overage charges are applied
Often, as a Business Owner or a Marketing manager, it is difficult for you to estimate the exact number of contacts, email & SMS credits you will requir...
Fri, 30 Oct, 2015 at 1:00 PM
Features included in the Firecart free trial account
   There are 4 main areas of the Firecart Software - Workflows, Customers, Analytics. a) Workflows - Use this feature to intelligently drive con...
Wed, 28 Oct, 2015 at 6:40 PM
Signing up for a paid account on Firecart
Here are a few easy steps to sign up for a paid account on Firecart. For this, you have to first create a ‘30 day Free Trial Account’. ...
Fri, 30 Oct, 2015 at 1:01 PM